Policy for Groups for Rental of the Entire CBC Facility& service animal policy
CBC loves when groups choose us! We are the perfect place for groups as there is ample outdoor space, and plenty of outdoor toys and activities to keep everyone busy. Please note the following policy when renting out the entire facility.
All members of the group must have the same arrival and departure date. If individual suites would like to extend their vacation, this is possible on an individual basis.
Guest acknowledge that they are booking the entire facility, and individual suites will not be rented to outside parties. In the event of a cancellation, please note the individual suites are non-refundable. The group will be responsible to find another acceptable party to join the group. The group is also able to absorb the cost and leave a suite unoccupied.
Once week is reserved, all payments must be received within 72 hours - 100% is due at time of booking.
In the event that there are more members of the group staying in places outside of CBC, please note that due to insurance and liability restrictions, non-guests of CBC are not permitted to use bikes, kayaks, paddleboards, or the pool. The beach out front is public, and guests are permitted to visit.
Please note any damage done by the group to common spaces may be the responsibility of the group, and charged to the group.
Tours - please note that most tours have a 24 hour cancellation policy. If group tours are booked through CBC, note that they are non-refundable within 24 hours.
The nature of groups lends itself to a party atmosphere - please note that “quiet” hours in this tranquil part of the village are after 8pm.
Guest payment denotes acknowledgement and acceptance of these policies.
Service Animal Policy
CBC Service Animal or Emotional Support Animal Policy
While we would prefer to keep CBC animal-free because we have many guests allergic to dander and the hair of animals, and they choose us for being animal free, per current regulations, we are unable to deny your stay based on the fact of you bringing a Service Animal/ESA. We would be happy to direct you to animal-friendly lodging.
Current law allows us to ask these 2 questions:
Is the assistance animal required because of a disability?
What work or task has the animal been trained to perform?
We have strict guidelines for those who wish to bring their Service Animal/ESA:
A Service animal/ESA staying on our property is NOT allowed to be left in the suite alone at any time during your stay. This means not even left alone in a crate. You must take the animal with you anytime you leave the suite.
The guest remains liable for any and all damage caused by a Service Animal/ESA.
You and your Service Animal/ESA will be asked to leave if we discover misrepresentation of a pet as a Service Animal. We will report fraudulent claims of Service Animals to government authorities and will evict the guest(s) without further notice in such cases. If this occurs, there will be no right to a refund.
Below are some rules so that both your stay and that of our guests after you will be enjoyable and relaxing:
•Your Service Dog/ESA may not be left unattended. (Crating and leaving the animal in your absence is not permitted; the animal must accompany you AT ALL TIMES).
•Please provide an advanced copy of your Service Animal/ESA's rabies vaccine (current thru your stay).
•Your Service Animal/ESA must be on a leash at all times, or under control of verbal or sight commands that they follow at all times. We have many local wildlife that roam around the property.
•We will ask you to remove your Service Animal/ESA if the animal is out of control and the animal’s handler does not take effective action to control it or if the animal is not housebroken.
•Please walk your Service Animal/ESA for bathroom needs. Indoor piddle pads are not allowed.
•Please clean up defecations immediately. Bring your own baggies and we will direct you where to dispose of the bags.
•Service Animals/ESAs may not be on furniture (sofa, chairs, bed)or counters unless it is specifically needed for your disability.